Contact us
Thank you for visiting TuitionHero, your go-to resource for all things student financing. We value your experience, and we're happy to help answer any questions that you may have.
Guidelines for contact us
To make sure that communication is smooth and efficient, please:
Be clear and specific
Provide as much detail as possible to help us understand your needs and provide you with a better response.
Use a descriptive subject line
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Double-check your contact information
Make sure that your email address is entered correctly in the contact form so that we can reach you without any issues.
Have questions?
Hi, I'm Tiffany 👋
I'm happy to help with any questions!
hi@tuitionhero.org
Working hours:
Monday - Friday
Saturday - Sunday
8am - 5pm PST
Closed
Be patient during response times
While we do our best to respond to all messages quickly, response times may vary depending on the number of messages we receive. We appreciate your patience and assure you that we'll get back to you as soon as possible.
Frequently Asked Questions
Confused about how things work? Check out our FAQ below for quick answers to all your burning questions.
TuitionHero is an online marketplace that makes it simple and easy to compare financial products that benefit students. We identify the best financial service providers and review and compare them for you so you can find the best solution for you unique needs. And the best part is, it’s all free!
We are a marketplace, not a loan, bank, or credit card issuer. This allows is to show you offers from multiple competitors side-by-side to help you get the best deal possible on your loans. We make comparison shopping easy by providing you several offers from multiple lenders within minutes. And when lenders compete for your business, it’s a win for your wallet!
TuitionHero is a marketplace, not a loan, bank, or credit card provider. This allows us to show you rates and terms from a variety of lenders so you can compare them side-by-side and easily spot the potential savings.
No. To provide you with accurate, personalized rates, getting a quote activates a ‘soft-credit pull’ that doesn’t impact your credit. It’s not until you send in your application that there’s a ‘hard credit pull’ and your credit score it impacted.
It’s free! The fees fall onto the providers that we display, and this doesn’t come out of your pocket in any way or affect your loan terms